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Our Staff

Meet the experienced and friendly staff who make Optometry Group, PLLC the leading provider of vision care products and services in Memphis.

Management Team

Keren – Office Manager

Keren, a native of Germantown, Tennessee, joined our practice in 2017. She graduated from Houston High School. Keren earned her bachelor’s degree in Organization Management from Bethel University in 2005. She began her career as a Human Resource Manager before entering the Optometric field in 2007. Keren’s knowledge of Optometry flourished as she became certified as a Contact Lens Technician. Her passion for protecting the miracle of sight propelled her career as she managed Optometry clinics and a start up Optometry practice, facilitating it’s growth while managing staff and operations. Keren manages many facets for Optometry Group. She enjoys photography, is a self-proclaimed gourmand, loves home design and renovation projects with her husband and being outdoors with her two sons.

Haylee – Clinic Manager

Haylee is from Millington, Tennessee. She graduated from Millington Central High School. Haylee began her Optometric career with our practice in 2014. In 2018, Haylee was named Clinic Manager. Not only does Haylee strive for each patient to have a great experience in our office, but helps lead the staff members in her department. Haylee plans on furthering her education in the Optometric field in the near future. Haylee enjoys barrel racing, working out, and spending time with friends and family.

Tess – Optical Manager

Tess was born and raised in Midtown Memphis. She studied Studio Art and Communications at the University of Memphis. She joined Optometry Group in 2015 as an Optician. Tess loves color and using her creativity to choose one of a kind frames for our patients. Because of her creative passion and love for art, Tess was promoted to frame buyer for our office in 2017. In 2018, Tess was named Optical Manager where she helps to lead the staff in her department. She has a knack for the arts and interior design that she brings to work with her daily. Tess is determined to make sure every patient leaves looking fabulous but most importantly can see the world better! When Tess is not working she is an art and outdoor enthusiast.

Casey – Administrative Manager

Casey was born in Gulfport, Mississippi. She graduated from Arlington High School. She began her Optometric career in our clinic in 2016. Casey strengthened her skills and gained more responsibility and transferred to our front desk in 2018. Later that year, Casey was name Administrative Manager where she leads multiple projects at the front desk. She is a key liaison between our patients and staff and works diligently to interpret patients insurance. Casey has a passion for details. Casey is a proud mother of three; two girls and a boy. She is an avid basketball fan and enjoys cheering for the Memphis Tigers and Grizzlies.

Patient Care Coordinators


Bio coming soon


Bio coming soon


Loran is a native of Collierville, Tennessee and an alumni of Collierville High School. She has a degree in Legal Office Administration. Loran began her Optometric career in 2011 where her skills for accounting and insurance billing strengthened. Loran joined our practice in 2018. She plays an important roll to our practice by working diligently to help patients navigate their medical and vision insurance. Loran enjoys traveling, spending time with friends and family, and has a passion for American Bulldogs.

Optometric Technicians


Bio coming soon


Bio coming soon


Regina joined our practice in 2018 and is a native Memphian. She attended Fayette Ware High School and later graduated with honors from the University of Memphis. Gina, as she is known in the office, holds a degree in psychology and is an experienced researcher. Her career with Optometry Group started in the clinic department before becoming a patient care coordinator. Regina is a devoted Red Sox fan and a self-professed “sci-fi” geek. She loves hanging out with her family, reading and playing video games.


Bio coming soon



ReShonda began her career in Optometry in 2011. She joined Optometry Group in 2015. She has had the unique experience of working with licensed opticians in order to develop and improve her skills, which has led to the journey of becoming licensed herself beginning with ABO certification. Having worked multiple positions in the office has allowed ReShonda to provide a more comprehensive experience to our patients; however, her passion is educating patients on the latest lens and frame options tailored for their new favorite pair of glasses. When she is not at Optometry Group, she enjoys finding inspiration from Pinterest for canvas painting, spending time with friends, and discovering new music.

Whitney P.

Whitney is native Memphian and began working in the Optometric field in 2008. She joined Optometry Group in 2018. Whitney divides her professional responsibilities between two departments in our office. She is a patient care coordinator at our front desk; assisting our patients with the check-in, check-out, and insurance verification process. Whitney also serves as an Optician; helping our patients pick out the perfect pair of glasses. Whitney enjoys fashion and stays up to date with current trends and styles. Whitney lives in Collierville, TN and is a wife and mother of 3. Outside of Optometry Group, Whitney enjoys crafting, and spending time with her family and is working towards obtaining her real estate license.


Bio coming soon


Sage is originally from Memphis. She is currently an Licensed Dispensing Optician Apprentice and is set to complete her Apprenticeship in July 2020. Her role as an Optician ties in her love for styling and fashion, with her need to make a true difference in people’s lives. She genuinely enjoys finding the perfect frame to match your personal style, face shape and complexion, while providing you with clearer vision to see the beautiful world we live in. When you have a seat with Sage, you are sure to feel cared for, understood, and feel confident you are going to look and see your best in your new glasses! In her free time, Sage enjoys spending time with her pup, Mickey, and riding shotgun in drift cars.

Insurance & Billing

Sara – Insurance Coordinator

Bio coming soon

Lindsey – Insurance Coordinator

Bio coming soon

Clinical Studies Coordinator


“I am Batman” – Michael Keaton

On-Site Lab


Bio coming soon


Bio coming soon

In Loving Memory of:

Darrell Watkins – 1983-2009

Christopher Steele – 1983-2011

Pam Reid – 1950-2018